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    • Our Story

    It Started with One Ridiculously Good Idea

    Put people first.
    The Outsourcing City is not your typical BPO or professional services company, as we believe that happy customers are only possible with happy employees.

    We partner with the world’s most disruptive brands who share the same mindset, further allowing Us to reach new heights like never before and in ways other business process outsourcing companies simply cannot.We’re a collective team of highly capable, passionate, and driven teammates who deploy technology and maximize data to fuel our customers’ success. We have the agility to handle the unique needs of businesses of any size, the scalability to support their growth, and the power to innovate their customer experience.

    The Outsourcing City Company is not your typical BPO or professional services company, as we believe that happy customers are only possible with happy employees. We partner with the world’s most disruptive brands who share the same mindset, further allowing Us to reach new heights like never before and in ways other business process outsourcing companies simply cannot.We’re a collective team of highly capable, passionate, and driven teammates who deploy technology and maximize data to fuel our customers’ success. We have the agility to handle the unique needs of businesses of any size, the scalability to support their growth, and the power to innovate their customer experience.

    Protecting What Matters Most

    Our mission is to empower our people to deliver Ridiculously Good innovation to the world’s best companies.
    150+
    Global Clients supported
    65
    Employee Net
    Promoter Score
    3 of the top 5
    Social media sites are supported by Us
    71
    Client Net
    Promoter Score
    #1
    Audio and video streaming service provider
    People. Process. Technology.

    Powerful and Purposeful Training

    We empower our people, drive their growth, and invest in their learning. Whether through intimate face-to-face classes or virtual instructor-led training sessions, certification programs, or self-paced LMS, our people are equipped to take their future by the reins.

    Effective and Innovative AI-Powered Tools

    We augment, strengthen, and fortify our global business process outsourcing frontline teams with the best AI-powered tools and solutions not to just maximize their performance and efficiency, but to provide them with meaningful, purposeful work that empowers and invigorates their day-to-day experience.
    See more on our Digital Innovation solutions

    Our Core Values

    What makes Us so unique and Ridiculously Refreshing? It all stems from our Outsourcing City core values – what we look for in each and every single one of our employees, and what we teach, share, and live out both within and beyond our set roles.
    We believe every experience teaches us something and helps us to grow. We also believe that it is our duty to help others to grow whether it’s through our charitable foundation or by providing our team with professional education to assist them in advancing their lives.
    We’re not satisfied with “good” or even “great.” We want to be the best in everything we do for our clients so that they can be the best at what they do. Period.
    A positive, can-do attitude is infectious. We believe in our own abilities and encourage each other to do the same.
    We believe in looking beyond our understanding to empathize with our clients and colleagues so that we can find the best solution possible—not simply the most convenient.
    As individuals we are strong, but together we are formidable. We believe that teams that work together and that choose selfless dedication over personal ambitions can build something truly excellent.
    The craziest ideas are the seedlings that sprout genuine innovation. We encourage our team to approach problems by first proposing a ridiculously good solution and asking, “Why not?”. This applies to our communities as well. We always ask ourselves “what impact can our work make?”—on each other, for our clients, and for our communities. The traditional path does not always work when one is trying to change the world.
    We work hard. We put forth the effort, the dedication, and the care into everything that we tackle. We love what we do, we love whom we do it for, and we love why we do it. It’s that simple.
    We are intrinsic, creative problem solvers who don’t give up. No matter the circumstances, we go above and beyond what is required to achieve our goals in the most efficient and resourceful way possible.

    Explore Outsourcing City

    Case Studies

    Data Labeling Best Practices for Search Relevance

    John Schauf

    How to Select a Data Labeling Company

    John Schauf

    Advancing Data Labeling for Computer Vision

    John Schauf
    CaseStudy-DataLabelingBestPractices
    Data Labeling Best Practices for Search Relevance
    Data Labeling Best Practices for Search Relevance
    John Schauf
    CaseStudy-HowToSelectAData
    How to Select a Data Labeling Company
    How to Select a Data Labeling Company
    John Schauf
    CaseStudy-AdvancingDataLabeling
    Advancing Data Labeling for Computer Vision
    Advancing Data Labeling for Computer Vision
    John Schauf

    Our Services

    Social Media Marketer 
    Content Writer 
    Copywriter 
    Industrial Designer 
    Story Artist 
    Virtual Assistant 
    Mobile App Development 
    Proofreader 
    Customer Support 
    SEM Specialist 
    Careers with Us

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